About GoTymeX

GoTymeX is the product, technology and data analytics hub of GoTyme Group. At GoTymeX, we're reimagining digital banking across emerging markets, across South Africa and Asia.

Our mission is to unlock human potential, and we aim to do so through the development of transformative financial services that empower individuals and small businesses. We believe in the power of digital in building products that our employees and customers love.

About the Service Interactions product team

The Service Interactions team owns every channel through which customers connect with their bank, and the intelligence layer that makes those connections smarter over time.

We sit within GoTymeX's Customer Service Experience portfolio, operating as a Group function across both GoTyme Bank (South Africa) and GoTyme Bank (Philippines).

We make conscious decisions to keep service access simple and intuitive and help them move up the digital adoption curv...