Our Client, an IT Services and Consultant company, is looking for a Product Manager - Workforce Mgmt for their New York City, NY / Hybrid location. Responsibilities:

+ Product Strategy & Vision:

+ Define the multi-year product roadmap for retail scheduling systems, ensuring alignment with overall enterprise business goals, compliance laws, and operational budgets.

+ Empathy-Driven Discovery: Utilize deep

+ Cognitive Empathy to conduct user research with store managers, regional leads, and associates.

+ Translate their pain points (e.g., rigid shifts, last-minute changes, compliance fatigue) into actionable product requirements.

+ Labor Optimization & Compliance:

+ Partner with Data Science and Operations teams to build predictive scheduling models that accurately forecast labor demands while adhering to local labor laws (predictive scheduling, rest breaks, minor rules).

+ Cross-Functional Leadership: <...