Hi 👋 I'm Anca, Head of Developer Support.

We're a high-growth HR tech company building and selling software that helps in-house recruitment teams attract, hire, and onboard the right talent. Today, we have a strong foundation in place, with a mature product, rapid growth, strong product market fit, and happy customers.

We're scaling fast: more customers, more integrations, and more people using Pinpoint in complex ways every day. Because customers run their entire hiring process on Pinpoint, reliability isn't a nice-to-have; it's core to our product promise. To that end, we're growing our Developer Support team and hiring a Product Reliability Engineer to stay ahead of that, and it's one of the most interesting engineering seats in the company.

This is not a feature squad role, and it's not a stepping stone to one. Developer Support is fundamentally an enablement function: we fix...