Position Overview
We Are Hiring: Product Solution Engineer (Payments Support)
Do you thrive in high-pressure, fast-paced tech environments? Want to take ownership of the high-scale infrastructure that orchestrates millions of checkout transactions daily?
We are expanding our core team and looking for a brilliant Product Solution Engineer / Production Support Engineer to ensure our complex transaction and refund systems remain reliable, transparent, and resilient 24/7.
Role Details:
Position: Product Solution Engineer (Payments & Checkout)
Experience: 3+ years in Technical Support, Production Support, or Site Reliability Engineering (SRE)
Domain: Fintech / High-Concurrency E-commerce Transactions
Location: Bangalore (Hybrid)
What You Will Do:
Incident Management & RCA: Take end-to-end ownership of production incidents, performing deep-dive root cause analysis (RCA) on complex system failures and translating logs into actionable engineer...