Key Responsibilities

1. Product Expertise

• Develop a thorough understanding of the Surface Drill Rigs product line, including specifications, applications, and competitive positioning.
• Stay updated on industry trends, innovations, and competitor offerings to ensure the product remains competitive and relevant.
• Serve as the go‑to expert for technical inquiries from both internal teams and customers.
• Strong ability to setup and troubleshoot autonomous systems.

2. Team Leadership

• Purpose driven in Root Cause Analysis.
• Lead and mentor a team of service Technicians, product developers, or marketing staff associated with the drill rigs category.
• Set clear objectives, provide regular feedback, and foster a culture of accountability and professional growth.
• Be able to communicate at any level.

3. Product Strategy and Development