Position Overview
Product Support Engineer - Ames, IA
Level: Entry/Mid Level - depending on candidates experience
Company Description:
At Sabanto, we are delivering farming services that will change the agricultural world. Our team is building a fleet of autonomous agricultural equipment, to enable faster, cheaper, and more efficient farming around the clock, anywhere in the world. We are looking for new team members to deliver the future of agriculture.
Position Scope Description
+ Provide technical support to Sabanto customers and dealers to enhance:
+ Their user experience and improve their product knowledge
+ Their effectiveness and efficiency of repair and maintenance
+ The quality of their autonomous system operations.
+ Monitor, analyze, and report the need to improve product quality and maintain customer satisfaction.
Responsibilities:
+ Provide technical support to Sabanto customers, dealers, and company fi...