Elevate your career as a Product Support Engineer with DCL International Inc's Customer Tech Support Team. This role focuses on delivering expert technical assistance for emissions control systems.
As a Product Support Engineer, you will support internal sales and external customers providing insights on DCL's diverse product lineup. Your responsibilities will merge troubleshooting, analysis of performance issues, and compiling technical reports. Collaborating on engineering requests for product innovation will also be a key aspect of your work.
Key Responsibilities:
• Offer technical support for DCL emission control products
• Investigate issues and performance of emission systems
• Prepare technical documentation and reports for analysis
• Coordinate engineering requests for product improvements
• Maintain product part numbers in the ERP system
Requirements:
• Bachelor's Degree in Engineering discipline
• Strong communication and problem-solving skills