Product Support Engineer, Boomi

Our EMEA Boomi Product Support team is seeking an enthusiastic individual with a strong blend of technical acumen and communication skills, passionate about helping customers. As a Boomi Product Support Engineer, you will work with customers, troubleshoot issues, and find creative solutions to complex technical problems. A Product Support Engineer knows that, to help customers succeed, they must be experts not only in Boomi products and the platform, but also across a wide range of IT concepts.

Role Requirements

• Working week covering Sunday to Thursday (to align with our UAE customer base)
• Hours of coverage: 7am – 3:30pm UTC
• On‑Call rotation (schedule to be covered according to business needs)
• Location: Hybrid, Exeter or Remote, UK

Role Responsibilities

• Providing technical direction and assistance to partners and customers regarding their use of the Boom...