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Product Support Engineer Lead

Company

Matchtech

Location

Poole, Dorset

Posted

July 19, 2026

Position Overview

Our client, a prominent entity in the manufacturing sector, is currently seeking a Product Support Engineer Lead to join their growing Production Engineering team. This permanent role plays an essential part in delivering integrated engineering support throughout the product lifecycle. The successful applicant will provide high-value technical assistance to various functions, ensuring smooth assembly operations and continuous improvement.

Key Responsibilities:

Managing the day-to-day activities and priorities of the Product Support Engineering team, in line with business requirements
Training and developing a team of product support engineers, providing guidance on complex technical issues
Acting as the primary technical escalation point for assembly-related product issues
Providing expert technical support for assembly operations, including troubleshooting complex product issues
Coordinating cross-functional activities with design, supply chain, quality, and ...

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