Product Support Specialist

Location: Bath

Salary: Up to 37,500

About the Role

A growing technology company within the healthcare sector is looking for a Product Support Specialist to join its expanding technical team.

This is a hands-on, customer-facing position supporting the installation, configuration, validation, and day-to-day use of specialist software platforms used by pharmaceutical, PET radiopharmacy, and research organisations operating in highly regulated environments.

Working closely with customers and internal teams, you'll play a key role in ensuring successful software deployments, troubleshooting technical issues, and delivering an exceptional customer experience.

What You'll Be Doing

* Providing remote technical support and troubleshooting for software and instrument integration issues

* Install, configure, and maintain software solutions and supporting infrastructure

* Support integrations wit...