To grow Stryker's Joint Replacement business by promoting Hip and Knee products to Orthopaedic Surgeons and optimizing customer service, growing existing accounts through technical expertise.
The Product Support Specialist β Manual & Robotic provides clinical product support to end users along with guidance and assistance during Mako surgical procedures.
Essential Duties & Responsibilities
- Always demonstrate outstanding ethics, treat customers and employees with respect, and represent the company in the best possible light.
- Communicate essential benefits of products and their clinical applications.
- Act with integrity and reactively deliver on commitments within the required timescales.
- Construct a basic business plan with input from mentor/manager.
- Develop rapport, understand the importance of relationships in selling, and use open questioning techniques to ascertain customer needs.
- Convert customer...