Description

Location: Pune - Hybrid

Employment Type: Permanent 

About the Role

We are looking for a Production Support Analyst to join our Capital Markets Production Support team supporting Global Markets Back Office Operations, with a focus on Derivatives Settlements and Post-Trade Processing.

This role is ideal for professionals who are passionate about application support, production operations, and financial technology. The successful candidate will be responsible for monitoring production applications, performing first-level troubleshooting, managing support tickets, and ensuring timely resolution or escalation of production issues.

The role provides an excellent opportunity to build expertise in Investment Banking, Production Support, and IT Service Management while working with global business and technology teams.

Key Responsibilities

Production Monitoring & Appl...