A Direct Manufacturer is seeking a Production System Specialist to cover the Northeastern Region, primarily the New York Metro market, while maintaining the flexibility to travel throughout the United States as business needs dictate. This critical role is responsible for the direct development and ongoing support of our client’s service partners, ensuring they have the technical expertise required to represent their brand effectively. Beyond partner support, you will be tasked with the rigorous monitoring, investigation, and in-depth reporting of field performance for all assigned products, translating your findings from across the country into actionable data that drives manufacturing excellence and customer satisfaction.

Responsibilities