Our client, a leading organization in the technology and infrastructure support sector, is seeking a Production / Technical Support III to join their team. As a Production / Technical Support III, you will be part of the IT Operations Department supporting the Application Monitoring and Infrastructure Support teams. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive approach to technical challenges, which will align successfully in the organization.

**Job Title:** Production / Technical Support III

**Location:** Plano, TX/Charlotte, NC/Chandler, AZ (Hybrid -3 days onsite per week)

**Position type:** 12+ months with possibility of extension/Conversion

**Pay rate: $40 - $46/hr on W2**

**What's the Job?**

+ Administer, support, and optimize the Dynatrace monitoring platform to ensure high availability and performance of application and infrastructure monitoring solutions.
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