Description

POSITION DESCRIPTION: 

The Program Analyst is responsible for driving data visibility, operational rigor, and accountability for performance across remediation programs. This role sits at the intersection of analytics, operations, and vendor management, enabling leadership to make informed decisions and accelerate resolution of aged or at-risk cases. This role requires a proactive approach to problem-solving, excellent communication skills, and a deep commitment to delivering results.

This position will be based out of one of our offices in Irvine, CA; San Francisco, CA; Santa Clara, CA or Teaneck, NJ.  Remote may be considered in exceptional cases. 

RESPONSIBILITIES  

• Design and maintain dynamic dashboards to track remediation pipeline health, aging, throughput, and resolution trends.
• Build scalable reporting frameworks that provide real-time visibility into key remediation metrics.
• T...