Summary The primary purpose of the position is to serve as a Program Analyst supporting Primary Care Service by providing analytical, data management, and program support to improve access, patient flow, and the efficiency and effectiveness of primary care operations throughout VANCHCS. Responsibilities Duties include but are not limited to: The incumbent performs data collection, aggregation, trending, and analysis on identified operational and clinical issues affecting Primary Care Service. He/she develops, maintains, and uses a variety of statistical and narrative reports to support decision making, including access, wait time, workload, and productivity measures for primary care teams and related disciplines (e.g., Medical Support Assistants, Pharmacists, Dieticians, Physicians, Physician Assistants, Nurse Practitioners, RN Care Managers, Telehealth Coordinators, Telephone Advice Nurses, Clinical Social Workers, RN Diabetic Educators, Licensed Vocational Nurses, Program Support Ass...