**About the Role**

At Uber, we are committed to building a platform that is safe, fair, and trusted by millions of users globally. Within **Community Operations (CommOps)** , the **Platform Integrity** team plays a critical role in upholding these standards.

We are looking for a **Global Consumer Actioning Lead** to drive step-change improvements in the **quality, consistency, and fairness of consumer actioning support** . This role will focus on uncovering deep consumer insights, identifying systemic gaps in actioning support handling, and partnering cross-functionally to design scalable, data-driven solutions.

You will operate at the intersection of **policy, operations, product, and data** , ensuring that how we support action taken on consumer accounts is accurate, equitable, and aligned with Uber's commitment to fairness and user trust.

**What You'll Do**

**Drive Consumer Insight & Problem Identification**

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