Job Description
We are seeking a Program Manager over Process Improvement to support multiple ongoing initiatives and improve business processes across the organization. This individual would ideally be located in the East Coast but open to remote for the right candidate. The team is currently using Sharepoint as a documentation tool and need a improved process. This person will work cross functionally to capture current-state workflows, translate discussions into clear process maps/flowcharts using BPM tools such as SAP Signavio and ensure processes are well-documented and easily accessible. They will lead initiatives end to end, including process documentation, root cause analysis, solution design, implementation planning, and performance measurement, while collaborating closely with stakeholders at all levels. This role also involves leveraging technology to automate manual processes, configuring and optimizing systems, developing tools and applications, and ensuring successful r...