The Program Manager is the operational hub of Street Samaritans’ CTA Innovation Crisis Intervention Pilot. This role is responsible for keeping the program running — managing day-to-day operations, ensuring grant compliance, coordinating across partners, and providing the administrative and logistical infrastructure that allows the clinical team to focus on the people they serve.

The Program Manager supervises two Clinical Team Leads and serves as the primary point of contact for subrecipient partners (WOVEN Clinics, IHDD, Mile Square Health Center) and CTA. This is not a clinical supervision role — clinical oversight belongs to the Clinical Team Leads and, where needed, the telepsychiatry team. The PM’s value lies in operational excellence: clear systems, tight documentation, proactive problem-solving, and the organizational credibility to hold a complex multi-partner program together.

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