Program Manager – ERP/CRM Transformation Program
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As Program Manager, you take end‑to‑end responsibility for complex, multi‑year ERP/CRM transformation programs across Europe and Africa. You act as the central point of contact for program sponsors and ensure alignment between business, IT, and external partners.
Responsibilities
Act as the single point of contact for Program Sponsors across Europe and Africa.
Co‑manage overall program plan, timeline, budget, and vendor deliverables with the external system integrator.
Prepare and lead SteerCo meetings, including reporting, decision papers, and escalation topics.
Ensure alignment across central functions, operating units, IT, external vendors, and country leadership.
Steer and challenge external partners on proposed solutions and delivery quality.
Facilitate decision‑maki...