Program Manager – ERP/CRM Transformation Program

As Program Manager, you take end‑to‑end responsibility for complex, multi‑year ERP/CRM transformation programs across Europe and Africa. You act as the central point of contact for program sponsors and ensure alignment between business, IT, and external partners.

Responsibilities

• Act as the single point of contact for Program Sponsors across Europe and Africa.
• Co‑manage overall program plan, timeline, budget, and vendor deliverables with the external system integrator.
• Prepare and lead SteerCo meetings, including reporting, decision papers, and escalation topics.
• Ensure alignment across central functions, operating units, IT, external vendors, and country leadership.
• Steer and challenge external partners on proposed solutions and delivery quality.
• Facilitate decision‑making with senior executives.
• Coordinate cross‑functional and country ac...