Role Summary
The Program Manager plans, coordinates, and monitors IT programmes to ensure structured delivery aligned with the clients governance processes and end-to-end delivery methodology.
Key Responsibilities
- Support planning and execution across multiple concurrent IT programmes.
- Monitor programme progress against plans, timelines, and priorities.
- Prepare governance materials and management reporting.
- Track risks, issues, dependencies, and escalation actions.
- Coordinate with IT delivery teams to ensure compliance with the end-to-end delivery methodology and quality gates.
Required Experience & Skills
- Minimum 7 years' experience in programme or project management.
- Strong knowledge of project delivery methodologies and governance frameworks.
Preferred / Advantageous
- Hands-on ServiceNow SPM experience.
Certifications