Full time 12month fixed contract

Amazon is rapidly expanding its presence in the Middle East and North Africa (MENA) region and we are looking for a Program Manager to join the MENA Returns and Business Waste. The scope is to reduce customer order cancellations rejects and undelivered shipments through initiatives like reduction in network defects buyer abuse etc . You will own Cost to serve goals by reducing financial losses from reverse leg rejects & losses.

Amazons vision is to be earths most customer centric company and the PM will be:

Assuming end to end ownership for metrics and program initiatives of rejects CX and associated P&L impact.

Identifying opportunities defining solutions getting leadership buy in prioritization of resources for the identified programs

Lead new programs to reduce cost to serve for reverse leg.

Working with multiple teams including Supply Chain Category CS Transportation Finance and the F...