Job Title

User Experience Research Operations (UX Res Ops) Program Manager (Vendor Role)

Location: Hyderabad
Experience: 8+ years

Overview

The role focuses on operational and communication excellence, supporting impactful research outcomes, fostering deeper customer and executive engagement, and ensuring efficient collaboration within the team.

You will support and scale UXR by operating complex research programs, building and owning durable operational infrastructure, facilitating executive level communication, and ensuring that insights are not only generated but adopted, discoverable, and actionable across the organization.

Responsibilities

Tooling, Vendor & Budget Management

Own the evaluation, onboarding, and lifecycle management of research tools, including vendor discovery, demos, and adoption

Manage and track tool usage, credits, renewals, and contract...