Program Manager
Job Category: Professional Services
Location: US - Florida - Remote
**Meet Our Team:**
The Senior Program Manager is the organizational steward of customer success and delivery excellence at Pegasystems. This role leads complex, cross-functional programs that deliver strategic business outcomes — placing the customer's success above all else as the non-negotiable north star of every decision, milestone, and engagement close-out. The Senior Program Manager owns end-to-end program execution — from defining objectives and success metrics through delivery, risk management, and stakeholder communication — while influencing without direct authority across multiple teams and senior leaders. Accountability spans scope, schedule, budget, quality, and financial health. This role serves as a trusted advisor to stakeholders by providing transparency, thought leadership, and proactive leadership throughout the program lifecycle.
**Picture Yourself at Pega:**
+ Defi...