Project Administrator – Third Party Onboarding

This document outlines the responsibilities and activities of a Project Administrator (PA) supporting third-party onboarding and change initiatives within Commercial Payments. The PA role focuses on coordination, tracking, governance, and handover, working closely with Project Managers, Operations, Technology, Risk, Compliance, and external third parties.

• The Project Administrator (PA) is responsible for end-to-end coordination, tracking, and governance, not technical delivery.
• Where activities are owned by other roles (Technology, Operations, Risk, Compliance, Schemes), the PA ensures clear ownership, agreed timelines, and active follow-up.
• The PA maintains the single source of truth for project status, decisions, approvals, risks, and dependencies.
• New third-party onboardings start from Phase 1. Existing third parties requesting functional changes start from Phase 3, unless...