*Customer Support Specialist*
*Location:* On-site - Wappingers Falls, NY
*Schedule:* Monday-Friday | 11:00 AM - 7:00 PM
(35 hours/week)
*Duration:* Ongoing contract
*Overview*
Our clientl is seeking a *Customer Support Specialist* to join its team in Wappingers Falls, NY. This role supports internal teams and external customers by assisting with *quote creation, order entry, reporting, and daytoday customer support*. This is an on-site position with strong visibility and long-term potential within a mission-driven organization focused on improving patient outcomes.
*Key Responsibilities*
* Assist with *creating customer quotes* accurately and efficiently
* Run *quarterly consumption reports* related to usage of a specific product line
* Provide *customer support* via phone and email, ensuring a positive and professional experience
* Perform *basic order entry* and ensure order accuracy
* Partner with internal teams to resolve customer in...