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Project Manager - CRM & Loyalty

Company

Primark Stores Limited

Location

reading, england

Posted

June 07, 2026

Position Overview

Overview

Because your new ideas are our way new ways of working. Evolve, your way.

Digital at Primark

Our digital teams are right at the heart of what we do. Surrounded by some of the best digital specialists in the industry, you’ll bring your own ideas to the business to shape the experience of our customers as part of a forward-thinking team.

Project Manager role supporting delivery of Primark’s CRM and Loyalty Programme to enhance customer engagement, identification, and personalisation across markets and channels. Coordinates multiple workstreams including customer insight, proposition, CRM journeys, data/technology, commercial modelling, and operational readiness. Ensures strong governance, prioritisation, and cross-functional collaboration while managing milestones, dependencies, risks, and decisions with stakeholders and partners. Drives delivery discipline and new ways of working, maintaining momentum across a complex, large-scale tra...

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