Responsibilities Direct day-to-day operations and vendor coordination for mission-critical systems, ensuring consistent service delivery. Formulate and administer project budgets, including planning and processing of service requests. Drive audit coordination, compliance reviews, and security remediation initiatives. Administer cloud infrastructure hosting arrangements, optimising resource allocation and system performance. Partner with external vendors to track Change Request delivery, holding them accountable for timeliness and quality. Safeguard uninterrupted business continuity for internet-facing digital services, minimising downtime outside scheduled maintenance windows. Build and sustain project plans, schedules, and resource allocation frameworks. Guide cross-functional project teams and manage stakeholder relationships across departments. Perform risk assessments, develop mitigation strategies, and resolve project issues as they arise. Chair project governance meetings, produc...