Develop and implement comprehensive project plans to deliver local requests with the centralised operations teams.
Tie together scope, goals, and deliverables in alignment with business objectives across a variety of digital workstreams.
Provide detailed breakdowns of complete and in-flight work at a subsidiary level and manage the VOC process coming from broken SLAs.
Collaborate with cross-functional teams, including marketing, design, and technology, to ensure alignment & efficiencies in all workstreams across the CoE.
Act as the primary point of contact for internal stakeholders, ensuring clear communication and alignment on project goals and progress.
Manage subsidiary communication to ensure appropriate plans and prioritisation are aligned between teams.
Ensure all deliverables are being completed on time to meet the deadlines set by global, regional and local stakeholders.
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