Quality Project Manager (QPM)
Language Streams: Chinese | Korean | Vietnamese
Industry: Healthcare & Life Sciences Localization
Focus: Proactive Quality Engineering & Process Optimization
Position Summary
The Quality Project Manager (QPM) is a dual-role position that combines native bilingual fluency with hands-on project management. Unlike traditional roles that focus on reactive proofreading, the QPM owns the quality architecture of their language stream. This role is responsible for identifying and mitigating linguistic, technical, and structural risks to ensure zero defects in regulated healthcare materials such as ANOCs, EOCs, EOBs, and SBCs.
Core Responsibilities
1. Proactive Risk Mitigation & Pre-Flighting
Predictive Assessment: Conduct structured audits per account to generate a Risk Map addressing language-specific challenges like RTL mirroring, Vietnamese text expansion, and East Asian honorifics.
Technical Gatekeeping: Analyze files in Memo Q to id...