How you'll help us Keep Climbing (overview & key responsibilities)

At
Delta Air Lines, connection is at the heart of everything we do and guides our
every action. We strive to welcome and care for all of our customers during
their travels with us and aim to deliver an elevated experience.

Reservations and Customer Care is seeking a dynamic,
strategic, and high-performing individual for the role of Project Leader,
Resource Planning and Optimization, to lead the development of fastpaced
staffing insights to inform business decisions across the division. This role
demands a leader with executive presence, capable of navigating a high-paced
environment with a curious mindset. As a subject matter expert, you will
leverage your expertise to develop actionable insights that drive improvements
in staffing optimization, operational efficiency, and customer satisfaction.
Your ability to communicate complex data succinctly and effectively will be...