Description
We are looking for a Project Manager to lead the creation and rollout of a global Workplace Experience Playbook that supports hospitality-focused office operations in San Francisco, California. This long-term contract position will drive discovery, journey mapping, documentation, and stakeholder readiness to establish consistent workplace standards ahead of a major office launch. The role works closely with workplace, security, IT/AV, and event-related partners to translate operational needs into practical processes, governance, and user guidance.


Responsibilities:

• Lead a multi-phase project to build a comprehensive workplace operations playbook that defines service standards, workflows, and governance for office experiences.

• Facilitate cross-functional interviews and working sessions to gather operational insights, identify friction points, and align stakeholders on priorities and delivery goals.

• Review current workplace ...