Overview

At IMBA, operations are about more than efficiency. They're about creating seamless experiences that bring our stories to life every day. The Head of Operations will play a pivotal role in transforming our vision into action, ensuring the venue runs with precision, warmth, and creativity.

Reporting to the Head of Operations, you will lead all on-ground functions, including ticketing, visitor experience, technical and facilities management. You'll balance strategy with hands‑on leadership—guiding teams, managing partners, and ensuring that every visitor interaction reflects IMBA's standard of excellence.

Key Responsibilities

1. Project & Production Management

• Lead and manage the full lifecycle of IMBA exhibitions, installations, productions, and special projects, from planning through to completion.
• Develop and maintain project timelines, technical specifications, budgets, procurement plans, and production sche...