Project Support Analyst I - IRT

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Project Support Analyst I, Interactive Response Technology (IRT) at ICON, you will provide essential support for Interactive Response Technology (IRT) projects, ensuring smooth execution and operational efficiency.

**Key responsibilities include:**

+ Assisting in the coordination and execution of IRT projects, ensuring tasks are completed according to project plans.
+ Provides new and existing customers with the best possible service in relation to enquiries, suggestions and requests.
+ Resolves complex customer inquiries and requests appropriately and efficiently maintaining strong client relationships.
+ Recognize, exemplify and adhere to ICON's v...