Key Responsibilities

Administrative Duties

• Serve as the primary point of contact for assigned homeowner association properties
• Conduct regular site inspections, attend board and annual general meetings, and follow up on action items.
• Manage day-to-day property operations, ensuring compliance with all governing documents and legislation.
• Maintain accurate records, documentation, insurance requirements, and estoppel certificates in accordance with legislation.

Board/Committee & Resident Relations

• Build professional relationships with Board/Committee Members, understanding the unique dynamics and priorities of each.
• Handle resident complaints and inquiries with empathy, professionalism, and patience.
• Set and manage expectations clearly, maintaining professional boundaries while providing guidance.
• Facilitate Board, AGM, and owners’ meetings including preparation, att...