Lead, Manage and Make People Accountable including TPC (LMA) (R)

• Develop and implement strategic plans for property management to achieve organizational goals and improve operational efficiency
• Lead, mentor, and develop a team of property management professionals, providing guidance, training, and support to ensure high performance and professional growth
• Establish performance metrics, conduct regular performance evaluations, and hold team members accountable for their responsibilities and outcomes

Customer Service Delivery (A)

• Serve as the primary point of contact for tenants and owners, responding promptly to inquiries, complaints, and emergencies to ensure high levels of customer satisfaction
• Coordinate with service providers and contractors to ensure timely and high-quality service delivery, scheduling and overseeing property inspections and maintenance activities
• Continuously seek feedbac...