Key Responsibilities

• Oversee the day-to-day operations of residential, commercial, co-living, serviced apartment, and mixed-use properties.
• Ensure all properties are maintained in a safe, clean, secure, and operationally efficient condition.
• Implement, monitor, and enforce company policies, SOPs, operational procedures, and service standards.
• Manage property maintenance programmes, preventive maintenance schedules, and asset lifecycle planning.
• Coordinate and supervise contractors, vendors, service providers, and maintenance teams to ensure quality service delivery and compliance with contractual obligations.
• Conduct regular property inspections and audits, and follow up on maintenance, repair, and rectification works.
• Manage operational budgets, monitor expenditure, and ensure cost-effective property operations.
• Handle residents', tenants', and clients' enquiries, complaints, feedback, and s...