Make an impact in your community as a Member Service Specialist at Prospera Credit Union, where member satisfaction is a priority. Deliver top-notch customer service while uncovering financial solutions.
As a Member Service Specialist at Prospera, you will be responsible for addressing member inquiries and building strong relationships. Leveraging previous banking or sales experience, you'll engage in insightful conversations that lead to recommending financial products. The role also involves collaborating with team members and supporting various community initiatives.
Key Responsibilities:
• Welcome customers and establish meaningful rapport
• Identify member needs and suggest appropriate products
• Work with team members to provide exceptional service
• Assist in opening new banking products and profiles
• Track sales and service interactions accurately
Requirements:
• Experience in banking or advisory roles
• Strong communication and negotiation capabi...