Overview

Job Summary: To provide administrative and coordination support for client accounts by assisting with onboarding documentation, system records, reporting, and internal communications to ensure smooth operations and business continuity.

Responsibilities

1. Assist in client accounts by preparing, organizing, and maintaining required documentation and system records
2. Update and manage customer information, account details, and engagement records in internal systems or databases
3. Coordinate with internal teams to track user requests, follow-ups, and action items
4. Support scheduling of meetings, training sessions, and product briefings with customers and internal stakeholders
5. Prepare and distribute administrative communications such as emails, notices, reports, and meeting summaries
6. Maintain organized filing of onboarding materials, user guides, training resources, and internal documents
7. Tra...