• Technical support for our protel product range by phone and email
• Responsibility for and coordination of customer inquiries
• Leverage your experience in the hotel industry and IT knowledge
• Clear and friendly communication in stressful situations
• Effective communication and collaboration within the support team

Requirements

• Knowledge of protel onPrem or protel Air (or similar products)
• Experience in hotel front office and back office operations
• Basic understanding of business administration, especially accounting
• Strong IT aptitude
• Excellent German and good English; French and/or Italian are highly desirable

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