Job Description
Day-to-Day Responsibilities:
 • Oversee scheduling operations for a national team of ~50 providers, ensuring full coverage for telehealth visits
 • Build and release monthly schedules 30–60 days in advance, adjusting for demand, volume, and staffing gaps
 • Manage real-time schedule optimization, including overflow coverage, call-offs, and shift adjustments
 • Own payroll oversight, including timecard approvals, discrepancy resolution, and coordination with payroll teams
 • Analyze staffing and utilization data to improve efficiency, coverage, and cost management
 • Lead regular team meetings, check-ins, and performance conversations with direct reports
 • Partner with internal stakeholders (operations, HR, finance) to ensure smooth workforce operations
 • Develop and implement standardized processes around scheduling, payroll, and workforce planning
 • Maintain clear and consistent communication with team members regarding schedules, expec...