Description
Position Summary

The Provider Services Supervisor will oversee the daily operations of the Provider Services and Agreements Unit while providing leadership, coaching, and performance support to staff. This individual will collaborate with internal departments to improve quality, streamline processes, monitor compliance, coordinate training initiatives, and ensure operational efficiency. The ideal candidate is a strong people leader with experience managing teams in a fast-paced administrative or human services environment.

Essential Responsibilities

+ Supervise the day-to-day operations of the Provider Services and Agreements Unit while supporting staff productivity and performance.

+ Partner with the Quality Assurance team to review audit findings, identify trends, and implement corrective actions to improve compliance with internal and external standards.

+ Develop and implement process improvements that increase operationa...