Overview

Professionally greets and welcomes patients and their friends/family, registers and schedules appointments in an efficient and timely manner, and answers, screens, and directs all incoming calls to appropriate personnel while relaying messages between patients and clinical staff. This role also schedules outside testing and referrals for patients as required, assists providers in correspondence with referring physicians, and updates medical records by scanning reports and notes into patient charts. The position supports and adheres to the organization’s compliance program, including the Code of Ethics and Business Standards.