**Motorola Solutions values your privacy**.* Maintain a high quality level of communication between the customer, process owner and the rest of the organization* Evaluate situations and propose solutions.* Be involved in process optimizations.* Ensure the performance, accuracy, quality, integrity and security of our operations.* Be able to work with all levels of customer's organization from the basic user to the division manager.* Provide competent support and communicate efficiently with our customers, subcontractors and teammates.* Capacity to quickly assess various situations and respond in a timely manner using expertise in logic and diagnosis on the various systems supported.* Manage various aspects of daily operations: Request coordination, scheduling, follow-up, meetings, etc.* Provide assistance to the call center and subcontractors.* Work with a high level of autonomy and rely on their own judgment to achieve desired results while receiving little instruction on day-to-day wo...