Title: QA Analyst 

Location: Remote US

Duration: 12 months

Compensation: $38 - $58

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.



Role Summary

The Ground Truth Quality Analyst is responsible for maintaining the accuracy and integrity of AI-powered sales quality governance system. This system uses LLM-as-Judge technology to assess and evaluate Small Medium Business sales calls daily across 17 quality skills. As part of a 3-person ground truth team, you will conduct independent human reviews of AI-scored call transcripts, verify scoring accuracy, and feed findings back into the system to drive continuous improvement. Your work directly underpins the credibility of automated quality measurement at scale.



Key Responsibilities

Conduct ground truth reviews - independently evaluate a representative s...