The QA Coordinator serves as a critical point of contact for customers, ensuring timely, accurate, and professional communication regarding projects, documentation requests, customer inquiries, and general support needs. This role acts as a liaison between customers and internal departments, facilitating information flow, coordinating responses, and helping maintain strong internal and external relationships.



Responsibilities:




+ Serve as a critical point of contact for internal and external customers.

+ Respond to customer inquiries and requests in a timely and professional manner.

+ Coordinate communication between customers and internal departments to ensure accurate and timely responses.

+ Provide customers with project status updates and facilitate communication regarding ongoing activities.

+ Manage customer portals and maintain customer-required information, documentation, and updates.