• Perform first article evaluation (FAE/FAI) and on new parts/products that are newly manufactured.
• Conduct shipping judgement meeting for first-time manufactured and shipped-out products.
• Handle quality claims from customers through corrective action request (CAR/NCR): evaluate, verify and disseminate information to respective departments.
• Manage claims to ensure root causes are analyzed and effective corrective/preventive action are being taken.
• Ensure prompt follow-up and replies on claims.
• Revise department's work standard according to job-flow changes.
• Conducts process audits according to schedule.
• Assist production lines on solving quality matters discuss and feedback on any improvement.
• Provide engineering support and advice to other members.
• Coordinate monthly quality meeting.
• Supervise subordinate.
• Adhoc job duties as assigned.

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