Job Description

-Create and implement a plan to establish and maintain product or service quality standards.
-Manage and mentor QA/QC personnel, including assigning tasks, providing training, and conducting performance reviews.
-Stay up-to-date on industry standards, regulations, and certifications to ensure compliance with relevant requirements.
-Conduct regular audits and inspections to assess quality performance and identify areas for improvement.
-Track and analyze quality data to identify trends, patterns, and areas for improvement.
-Implement initiatives to improve the quality and efficiency of products or services.
-Work with cross-functional teams, including engineering, manufacturing, and customer service, to integrate quality practices and resolve quality issues.
-Ensuring that products or services meet customer expectations and resolving quality-related complaints.
-Preparing and presenting quality performance reports to managemen...