Quality Analyst Uk financial collections and customer service

Salary Offer: 48k + 2400 Allowance +40k Sob negotiable depending on the experience

Qualifications:

Minimum of 2 years' work experience in US/UK banking operations and quality assurance in a call center or shared services environment

2-4 Years of contact center experience in the banking industry

Financial account experience must be in mortgage, car/motor financing, collections, fraud, underwriting, payouts, or any similar facet. Insurance or payroll will not be considered.

Priority: UK or US banking, with any experience under the LOAN ORIGINATION PROCESS, especially under MOTOR FINANCING

(Applicants with UK Financial or Banking experience as a team leader may be hired immediately)

Basic understanding of quality methodologies like Six Sigma, Lean, Kaizen etc

Excellent communication & feedback/coaching skills

Virtual Process

Startdate: Asap

Sit...